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The Future of Loyalty in the Data Era
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A new horizon for CRM
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100% digital, fast and paper free processes
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Insights
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The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreAbout Us
Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
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Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreEnterprise Technology
Enterprise Solutions
Recent Publications
Whitepaper
How artificial intelligence is revolutionising customer relations
Download the WhitepaperHubSpot
Extra
A new horizon for CRM
Automation and integration: apps
Discover
100% digital, fast and paper free processes
A new standard based on AI and HubSpot
Integrated and optimized e-commerce management with HubSpot
Exelab World
Where ideas and innovation meet
Texts to meet tomorrow's challenges
Discover our insights: visit the blog
Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreAbout
About Us
Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
Careers
We are always looking for talent ready to make their mark: explore our opportunities
We're hiring!Exelab is an official partner of
Events
Discover our EventsMost Recent Event
Business automation
Intelligent Automations are the ones that can empower any organization, if correctly set. The logics to make it useful for an organization break some common assumptions, and foster people to look for maximum optimization.
For example, Automation can scale a process that is already working, but it’s not immediately useful for everything, at any time.
When the business goals and model are put in front of the implementation, the intelligence of the system can emerge fully, bringing the company to an immense level of scalability.
Digitizing and automating even a single part of a process means lifting people off of manual tasks and streamlining workflows, so that teams can dedicate their time to high-value activities and the external interactions with the organization are overall eased.
Speed, time, and focus reach top levels as the operations that should have been providing high value on default, actually start doing it.
With business automation, Sales, Marketing, and Customer Operations Leaders can eventually experience no mistakes in delivering the right content to the right target and an overall performance increase within their teams, as the focus switches from the work-on-work to high-value work.
In Exelab, we run tested analysis to identify when, how, and for which part of the business automation is needed: this is crucial, especially for industries where markets change rapidly. Automating processes is never to be done for the digitalization’s sake, as time and cost efficiency become a direct consequence of automation only after certain factors are checked.
Our analytical approach considers factors such as how ingrained are the tech systems with the business processes and how costly and timely efficient they are, compared to the company’s objectives.
We offer both execution and teams’ enablement to create and customize simple and complex workflows in HubSpot CRM, shaping an intelligent process able to take different actions based on the customers’ behavior or other factors.
We integrate and set-up the CRM in line with business goals, enabling leaders to turn customer data into productive knowledge actionable inside the platform, to unlock growth and flexibility.
Partner with us on a full-scope solution for your business. Aim high to achieve complex and long-term business objectives and experience the work of the First-Ranked HubSpot Diamond Partner in Italy.
Launch a project that disrupts and accomplish short-term goals. Start tasting the real HubSpot machine’s potential to accelerate growth and enjoy the support of our best engineers.
Access our HubSpot-empowered business automation services, our trainings and technology consultancy on hourly packages to complete small projects and find quick solutions to tangled problems.