The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
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The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
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Whitepaper
How artificial intelligence is revolutionising customer relations
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A new horizon for CRM
Automation and integration: apps
100% digital, fast and paper free processes
A new standard based on AI and HubSpot
Integrated and optimized e-commerce management with HubSpot
Exelab World
Where ideas and innovation meet
Texts to meet tomorrow's challenges
Discover our insights: visit the blog
Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreAbout Us
Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
Careers
We are always looking for talent ready to make their mark: explore our opportunities
We're hiring!Exelab is an official partner of
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Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreEnterprise Technology
Enterprise Solutions
Recent Publications
Whitepaper
How artificial intelligence is revolutionising customer relations
Download the WhitepaperHubSpot
Extra
A new horizon for CRM
Automation and integration: apps
Discover
100% digital, fast and paper free processes
A new standard based on AI and HubSpot
Integrated and optimized e-commerce management with HubSpot
Exelab World
Where ideas and innovation meet
Texts to meet tomorrow's challenges
Discover our insights: visit the blog
Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreAbout
About Us
Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
Careers
We are always looking for talent ready to make their mark: explore our opportunities
We're hiring!Exelab is an official partner of
Events
Discover our EventsMost Recent Event
Their nose for deals must be empowered by clear data patterns on customers and information on performances, up to reaching the ability to see trends in advance. We implement HubSpot CRM so that the sales team can organize, track, and close deals in a single, centralized place, while Leaders get enabled to access readable data to make informed decisions.
Their nose for deals must be empowered by clear data patterns on customers and information on performances, up to reaching the ability to see trends in advance. We implement HubSpot CRM so that the sales team can organize, track, and close deals in a single, centralized place, while Leaders get enabled to access readable data to make informed decisions.
When the CRM is set-up over objectives, Sales Leaders can quickly access data and liberate their creative potential to build valuable strategies for their teams.
We help businesses to achieve Sales Intelligence, bringing the focus on spending more time with clients and on tasks that add value. To do that, a goal-based configuration of HubSpot CRM is set to minimize manual activities and empower agents with a clear access to customer data.
HubSpot CRM can automate the tasks associated with the sales process, such as tracking sales activity, managing customer interactions, and generating quotes and proposals depending on the stage where the potential customer is at. This unlocks a better understanding of the client, to have more chances to close deals.
We explore how the adoption of AI and Large Language Models (LLM) is transforming CRM.
We will see the benefits in terms of productivity, error reduction, improved data quality, and a more personalised customer experience.
We also look at the impact of AI on different business functions such as Marketing, Sales and Customer Service, with a focus on Hubspot AI as an example of successful integration of AI in CRM software.
Healthier Communication
In Exelab, we make communication become more effective and efficient, both internally and with customers:
Sales teams can leverage the power of the CRM to share notes that won’t be lost, track customer interactions, and make visible meetings that have been scheduled on other systems.
Managers can be provided with real-time data on sales performance and act consequently.