The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
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WHO
Moderator
Ludovico Dejak
Innovation Specialist
@ B4i - Bocconi 4 innovation
Event Speakers
Andrea Mazzini
Flexible Benefits Manager @ UnipolSai
Head of Operations and Sales @ Welbee
Francesco Cristofaro
Head of IT & UX
@ ConTe.it Prestiti Admiral Group
Chiara Giarrizzo
Head of Operations
@ Empethy
Tommaso Mari
Sales Director
@ MailUp
Flavio Caloni
Head of Sales Operations
@ MailUp
In an era of unprecedented evolution, the relationship between companies and customers is at the center of a radical transformation. An increasingly dynamic and customer-driven marketplace, where CRM supported by artificial intelligence (AI), big data, and automation enables brands to offer one-to-one personalization at scale and in real time.
CRM Impact aims to explore this evolving scenario to understand-in an open and dynamic panel discussion led by moderator Angelo Di Gregorio-how the consumer has changed and how emerging technologies and new digital experiences are redefining the role of CRM.
WHEN
Time
05 March 2024
from 6:30 PM
WHERE
Location
Bocconi for Innovation - B4iVia Ferdinando Bocconi, 6, Milano
WHAT
Accreditation
6:30 PM - 7:00 PM
Projects Presentation
7:00 PM - 8:00 PM
Light Dinner
from 8:00 PM
Gallery
