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The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
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Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
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Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreEnterprise Technology
Enterprise Solutions
Recent Publications
Whitepaper
How artificial intelligence is revolutionising customer relations
Download the WhitepaperHubSpot
Extra
A new horizon for CRM
Automation and integration: apps
Discover
100% digital, fast and paper free processes
A new standard based on AI and HubSpot
Integrated and optimized e-commerce management with HubSpot
Exelab World
Where ideas and innovation meet
Texts to meet tomorrow's challenges
Discover our insights: visit the blog
Insights
Go to the BlogIn primo piano
The Future of Loyalty in the Data Era
Increasingly sophisticated and personalized customer experiences...
Read moreAbout
About Us
Innovation, excellence, technology: at Exelab we design the future of business processes
Exelab and The Client Group: an operational synergy to raise customer experience to the highest level
Careers
We are always looking for talent ready to make their mark: explore our opportunities
We're hiring!Exelab is an official partner of
Events
Discover our EventsMost Recent Event
Exelab S.r.l., as the Data Controller, provides this privacy notice to describe the processing of personal data related to the navigation of its website www.exelab.com, in compliance with Article 13 of Regulation (EU) 2016/679 (GDPR).
This privacy notice explains how the website manages the processing of personal data of users who visit and interact with its services. It applies only to this website and not to other websites that may be accessed via external links.
This privacy policy is also based on Recommendation No. 2/2001 issued by the Article 29 Data Protection Working Party on 17 May 2001, which establishes minimum requirements for online personal data collection, particularly regarding:
The nature, timing, and methods of information that data controllers must provide to users when they access web pages, regardless of the purpose of the connection.
The purpose of this privacy policy is to transparently provide information on the data collected by this website and how it is used.
The Data Controller processes personal data for the following purposes:
The legal basis for processing is as follows:
The Data Controller collects the following types of personal data:
The website’s IT systems and software procedures automatically collect certain data during normal operation. This data transmission is inherent in Internet communication protocols. While this data is not collected to identify users, it could be used for this purpose through processing and association with third-party data.
This category of data includes:
This data is used exclusively to generate anonymous statistical reports on website usage and to monitor the proper functioning of the website. The data is immediately deleted after processing. However, such data may be used to investigate cybercrimes affecting the website.
The Data Controller also uses cookies. For details on cookie usage, please refer to the Cookie Policy.
Users may voluntarily provide personal data for other services (e.g., the contact form). In such cases, specific privacy notices are available in the corresponding data collection forms.
The processing of data related to web services occurs on HubSpot, Inc. servers and is carried out exclusively by technical personnel of the hosting company.
No data collected from website navigation is disclosed or publicly shared.
Personal data is processed using electronic tools in compliance with data protection regulations and in accordance with the technical and organizational security measures required under Article 32(1) GDPR, ensuring data integrity, confidentiality, and availability.
The data is collected directly from the data subject.
The following parties may have access to users' data:
In particular, personal data may be communicated to:
Data disclosure to these recipients is necessary for fulfilling contractual obligations related to website services.
The Data Controller ensures that it only collaborates with service providers offering adequate data protection guarantees. A list of appointed Data Processors is available at the company and can be reviewed upon request to the Data Controller.
Personal data is not transferred outside the European Union or to international organizations.
Under Articles 15-22 GDPR, you have the right to:
Additionally, you have the right to:
To exercise your rights, you may contact:
Exelab S.r.l,
Via Angelo Poliziano, 43 – 00184 Rome (RM), Italy
Email: privacy@exelab.com
PEC: exelab@pec.it
The Data Controller will respond to your request within the timeframes set by law.